Responsible Gaming - Gambling Addictions

At Carmen Media Group we are committed to being the very best online entertainment group in the world. This means doing everything in our power to give our clients an enjoyable playing experience, whilst recognizing that for some players gaming can cause problems.

A set of policies and procedures provided by the Gibraltar Regulatory Authority (GRA) and eCogra ensure that we provide cohesive and formal precautions against underage and problem gambling.


www.ecogra.com	www.gra.gi

The following verification products are used for each new account and ensure that age verification and identity checks take place:


www.verid.com	www.risksentinel.com	www.igcouncil.org

We support Gamblers Anonymous, GamCare, and Interactive Gaming Council (IGC) in their work in promoting an understanding of what constitutes a gambling problem, and what to do about it. For further information, you can visit their websites:


www.gamblersanonymous.org	www.gamcare.org.uk	www.igcouncil.org

We also take great care to try and make sure that no one under the age of 18 plays or bets on our sites. We try to plan our marketing so that our advertising does not attract minors, and have invested in systems to verify that clients are not under age.

However, it is important to take care that young people having access to a computer with our software installed are not left unattended whilst this is running .